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Resume of Steven W. Kelley

1473 Pine Grove Rd

Ringgold, GA 30736

Phone: 423-718-5172 (mobile)


PROFILE:  Pro-level Bass Guitarist (40+ years), AutoCad Drafter, IT professional with over 20 years experience, Microsoft Access database Admin, website maintenance, customizing Excel spreadsheets, and system support.


Retired - Jan 2022 – Present

Insight Global Staffing - Work from home – CSR / Payment Processor - Mar 2021 – Jan 2022 
Payment Processor for LTCG / Transamerica. Work from home. Processed customer insurance policy payments for Transamerica Life Insurance Co. - Aug 2021 – Jan 2022
CSR for Titan Technologies / FEMA. Work from home. Assisted people who lost someone to COVID-19 with federal financial funeral assistance. - Mar 2021 – Aug 2021

Express Professional StaffingMaster Data - July 2019 – Mar 2021

Geo-fencing and drawing Polygons for US Xpress in Chattanooga, TN.

Kelly ServicesData Entry - Apr 2017 – June 2019

Data entry work for the Intake Department at BlueCross BlueShield of TN.

Integrity Staffing SolutionsPicker - Nov 2016 – Dec 2016

Temporary position. Picker at Amazon Fulfillment.

LifeTouchProofer - Aug 2016 – Nov 2016

Temporary position. Analyze photos on a computer screen and crop as needed.

Food CityCashier - Sep 2015 – Apr 2017

Part-time. Meet and greet customers, scan items purchased, bag items, process payments, etc.

Vaco ResourcesAutoCAD Mechanical/Electrical Drafter - Dec 2013 – Apr 2014

Temporary position at Jacobs Engineering in Tullahoma, TN. Updated 2D AutoCAD mechanical piping drawings using AutoCAD 2011 to be used to construct equipment for GE.

WorleyParsonsChief Technical Aide - Oct 2007 – Dec 2013

Duties: FileNet Administrator for TVA Fossil Group. (WorleyParsons is a TVA contractor.)

Tennessee Valley AuthorityFileNet Admin - Fossil Group - 2001 – 2007

FileNet Administrator under various contractor companies. Set up business support library, document classes, add users and groups, set permissions, etc. Used Admin Console to set up class templates, metadata extraction code, apply business rules, and set uniqueness, etc. Used Heavy Client to create user-friendly folders, create search templates and do maintenance on documents. Worked with users to ease transitions with new software. Assisted with setup and troubleshooting for AutoCAD. Developed Microsoft Access databases in engineering records unit. Designed Excel spreadsheets for TVA Administration Groups. Functioned as webmaster for departmental intranet sites.

GTS Energy, Inc.Information Systems Developer / Draftsman - 2000-2001

Developed functional databases in Access 2000. Developed Excel spreadsheets for various departments. Drafted in AutoCAD 14. Worked with manufacturing workflow management software.

First Thermal Systems, Inc. Engineering Assistant - 1993-2000

Created electrical and mechanical drawings for heaters, pump and piping packages using AutoCAD Rel. 12 and AutoCAD LT. Learned HTML language; designed and maintained webpages. Assisted engineers in producing AutoCAD drawings. Programmed and customized AutoCAD. Set up new computer stations and installed software. Provided hardware and software IT support.



Electronic Computer Programming College         

Associate of Applied Science Degree in Computer Programming and Operations. Graduated in 1992, Summa Cum Laude, 4.0 GPA.

Chattanooga State Technical Community College

Training in AutoCAD Versions 11 and 12. Completed in 1993, 4.0 GPA.


Richard Jordan, Ex-boss at First Thermal Systems, 423-227-5573

Michael Itson, Orchestra Director at Abba’s House, 423-505-1997

Travis Watson, neighbor, 423-421-5306

John Feezell, owner of Selah Farms and CEO of Tabernacle Ministries, 423-443-7428

Zac Johns, Senior Minister of Music at Stuart Heights Baptist Church, 423-598-0134

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